Project Manager

Purpose of role

– Responsible for Brand delivery performance with increased client exposure.

– Day-to-day responsibility for managing projects including collecting purchase orders and proof of delivery.

– Interpreting and consolidation of campaign briefs and sending back a response to brief

– Setting and managing project timelines

– Briefing projects in to the studio

– Ensuring all output meets client requirements, has been through QC and is approved before release to the client.

– Liaise with internal WLT teams to deliver projects

Key objectives


– Billing management, ensuring work is billed correctly and timely

– KPI performance monitoring

– Assisting with 3rd party suppliers/internal Op Co negotiations

– To support the collation of MI for weekly, monthly and quarterly meetings


– Manage client expectations in relation to project objectives, timelines and budgets

– Develop, maintain and extend client relationships

– Develop a deep understanding of the client’s business

– Understand the full end-to-end campaign process and the client brand

– To challenge the brief and ensure we are using the best channel to market

– To understand the client industry, products and competitors

– Act as the link with other TAG business areas


– Support the overall COTY team to support the successful delivery of all projects

– A friendly, positive team player

– Strong interpersonal/communication skills

– Pro-active

– Strong client facing and presentation skills

– Inspiring people management skills

– Committed to high-quality output and service, with an eye for detail

– Strong organizational skills, with the ability to multi task

– Good analytical and numerical skills

– Able to handle challenging situations and act appropriately

– IT literate

– Confident but not arrogant


– Ensure end-to-end problem-free project delivery

– Lead and participate in projects and initiatives

– Challenge the status quo where appropriate and seek innovative service solutions

– Regularly report on achievements and issues, escalating issues where required

– Continually develop knowledge and skills to maintain and improve personal performance and effectiveness in a changing environment Key competencies


– Be financially and commercially astute

– Able to see and implement cost advantageous recommendations


– Make a positive first and subsequent impression

– Build effective relationships, especially with Markets

– Confident to deliver solutions and take ownership

– Excellent relationship manager

– Not easily deterred and perseverant

– Relaxed and approachable style

– Viewed as dynamic and focused on the client’s needs


– Good people manager, strong and open communicator

– Expresses ideas and expectations clearly

– Good team player with TAG employees

– Able to influence within the Company

– Positive decision maker


– Support the OL to monitor the production work and more broadly all activities that are client related (some may be in partnership with AD, GAD or MD).

– Seeks to always drive for simplifications

– Analysis of requirements and delivery of appropriate project plans and deliverables

– Plans and organises effectively

– Flexible who can adapt quickly to adverse situations

– Attention to details

– Can remain calm and work under pressure

– Strong decision-making qualities

– Strong at problem solving with lateral thinking

– Appropriate level of technical skills to contribute to solution design and delivery requirements

Personal attributes

– Excellent judgment

– Passionate about creative project management

– Organised, effective under pressure and able to consistently deliver

– Determined, adaptable and self sufficient

– Team player

– Confident, but self-aware

– Quick learner

– Strong verbal and written skills

– Sense of humour

Qualifications and experience

– Strong knowledge of Creative production

– Good Knowledge of Print/POS/Digital creative production

– Strong experience in project management

– Good understanding and experience of managing multiple, internal and external relationships – Good MS PowerPoint and Excel skills

Applicants must apply by sending their cv to or call our office on 01493 718696 to speak to a member of our team.

To apply for this job email your details to

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